Troubleshooting: Calendar
I cannot schedule appointments that span multiple days
If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days.
Related topics
Schedule a meeting or an appointment, 159
I cannot set some fields when scheduling appointments
If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private
check box when you change a recurring appointment or meeting.
Related topics
Schedule a meeting or an appointment, 159
Some characters in calendar entries do not appear correctly after
synchronization
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your
computer might not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your
computer. For more information, see the documentation for the operating system on your computer.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
device is lost, stolen, or corrupted by an unforeseen issue.
Related topics
Synchronize organizer data over the wireless network, 164
About synchronization conflicts, 75
I cannot enter a conference call with the Join Now option
The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device
that supports the Join Now feature or if the meeting organizer did not enter the conference call information correctly. If the
Join Now option appears and your device is connected to a CDMA network, you might need to change your smart dialing
options so that you can enter the conference call using the Join Now option.
User Guide
Calendar
168
Try the following actions:
• If the Join Now option does not appear, to enter the conference call, in the meeting or meeting invitation, click the
conference call bridge number and access code that appear in either the Location field or the Notes section.
• If the Join Now option appears and your device is connected to a CDMA network, try increasing the default time that your
device waits before dialing an extension. From the Home screen, press the
key. Press the
key > Options > Smart
Dialing. In the To access extensions in all other corporations section, change the Wait For field to the highest value. Try
entering the conference call with the Join Now option again.
Related topics
Enter a conference call meeting, 163
User Guide
Calendar
169